Skip to main content

Transforming Complexity into Exceptional Experiences

0→1 · MedTech · Security · Enterprise · Regulated Products

13+ years designing systems where the error state isn’t just an edge case, it’s a whole incident. Regulated healthcare, enterprise security, and B2B platforms where design decisions live in audit logs.

Rutu Upadhyaya, Principal Product Designer
13+ Years Experience
Millions Users Supported
100+ Designers Mentored

Featured Case Studies

Leading design across regulated industries, 0→1 products, and enterprise platforms

Hard hat and kind heart zone: Each case study is being carefully reconstructed. Sorry about the rogue pixels and broken links.

Product: IVD Platform

  • Class C SaMD
  • HIPAA
  • Multi-Role

Cutting Specimen Processing Errors in Clinical Laboratories

Spearheaded design strategy for an in vitro diagnostics platform connecting lab instruments, QC systems, and clinical reporting across regulatory constraints.

Review cycle reduction
75%
Platform scope
4-in-1

Product: AI Claims Concept

  • AI/ML
  • Auto Insurance
  • Concept Design

Transforming Claims Processing with AI-Powered Automation

Pioneered a proof-of-concept for AI-assisted claims. AI observes damage, suggests details, explains its reasoning, keeping users in control throughout.

Faster filing
40%
Fewer errors
60%

Product: Clinical Trials Portal

  • 0 to 1 Design
  • First Design Hire
  • B2B Platform

Leading Design Transformation from Developer MVP to User-Centered Platform

As first design hire, directed the complete transformation of a clinical trials portal serving site coordinators, CROs, and sponsors. Built design systems from zero.

Product: Clinician Portal

  • Pharma Enterprise
  • Regulated
  • Design System

Clinician Portal: Designing for Complexity in a Pharma Enterprise Product

Led design for a multi-role disease management platform serving clinicians, care managers, and administrators under strict regulatory and compliance constraints.

Product: Remote Patient Monitoring App

  • 0 to 1 Design
  • B2B2C
  • Mobile Application

Remote Patient Monitoring: A Multi-Therapy App Across the Care Continuum

As Design Director, led an integrated EHR ecosystem spanning patient app, clinician portal, and analytics dashboard across regulatory and engineering teams.

Retention after 1 year
89%
Patient outcomes
800K+

What Leaders Say

Feedback from CEOs, co-founders, and executives I’ve worked with

Rutu grew to be an admired, trusted, and respected member of our team. Leadership, personality, dependability, self-motivation, adaptability, and the ability to jump in and bring people together to resolve any problem at hand.

Kal Patel, M.D., MBA

CEO & Co-Founder, BrightInsight

I’ve always found Rutu to be very easy to work with, very creative, and always does what’s best for the company and our customers. She built out and mentored the design team, and led the design of a number of our core products.

Ferry Tamtoro

CEO & Co-Founder, Revisto

Rutu is a rare talent who won’t settle for a ‘good enough’ user experience. She challenges us all to do better. Her ability to place herself in the shoes of the end user and deliver software they love is truly impressive.

David Pettigrew

CEO, my mHealth

Rutu leveraged frameworks and implemented best practices in our designs. She brought design awareness and consistency to our solutions. She was effective in leading focus groups to reach actionable conclusions, and is a terrific mentor.

Cliff Lee

VP, Digital Health Strategy, Dawn Health

I don’t understand design. I do understand reliability. This human exceeds expectations with treats and leadership.

Coco

Director of Human Experience (HX)